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Terms of Service

Last Updated: July 6, 2026

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Welcome to Soulful Holdings, Inc ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, software platform, and business-to-business services (collectively, the "Services").

By creating an account, executing an order form, or accessing our Services on behalf of a company, organization, or other legal entity (the "Customer"), you represent that you have the legal authority to bind that entity to these Terms. If you do not agree, you must not use our Services.

 

1. Corporate Accounts and Security

  • Eligibility: Services are strictly for commercial enterprise use. They are not intended for personal, family, or household consumer purposes.

  • Account Responsibility: Customer is entirely responsible for maintaining the confidentiality of administrative usernames and access passwords.

  • Unauthorized Use: Customer must immediately notify us of any breach of security or unauthorized deployment of enterprise credentials. We are not liable for losses resulting from unauthorized account access.

 

2. Fees, Payments, and Stripe Processing

  • Subscription and Billing: Customer agrees to pay all fees associated with chosen service tiers, outlined during checkout or in a specific corporate order form.

  • Stripe Third-Party Processing: We utilize Stripe as our third-party payment processor to execute credit card and ACH transactions securely.

  • Payment Terms: By submitting payment data, Customer authorizes Stripe to charge the designated payment method for all applicable fees. All payment obligations are non-cancelable, and all fees paid are non-refundable, except as expressly stated otherwise.

  • Taxes: All stated corporate fees are exclusive of applicable state, local, or federal taxes, which will be calculated and added at checkout where required.

 

3. Intellectual Property Rights

  • Our Ownership: We retain all right, title, and interest in and to our website, platform architecture, proprietary code, user interfaces, documentation, logos, and corporate branding.

  • Limited License: We grant Customer a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for internal business operations during the active service term.

  • Customer Data: Customer retains ownership of all proprietary data, text, files, and assets uploaded to the platform. Customer grants us a limited, worldwide license to host, copy, process, and display Customer Data solely to provide and maintain the Services.

 

4. Prohibited Activities

Customer and its authorized users agree not to:

  • Reverse engineer, decompile, or attempt to extract the source code of our platform software.

  • Use the Services to store or transmit malicious code, viruses, or infringing materials.

  • Circumvent or attempt to breach any platform security protocols, rate limits, or user authentication systems.

  • Use the Services in a manner that violates federal, state, or international laws, including corporate spam regulations.

 

5. Term and Termination

  • Duration: These Terms remain in effect until all subscriptions or account accesses are canceled or terminated by either party.

  • Termination for Cause: We reserve the right to suspend platform access or terminate your account immediately if you breach these Terms, fail to pay outstanding Stripe invoices, or engage in fraudulent activities.

  • Effect of Termination: Upon termination, Customer’s right to access the platform ceases immediately. Customer is responsible for exporting required corporate data prior to the official termination date.

 

6. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

 

7. Limitation of Liability

TO the MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS REVENUE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY THE CUSTOMER TO US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE INCIDENT giving rise to liability.

 

8. Governing Law and Dispute Resolution

  • Governing Law: These Terms, and any dispute arising out of them, shall be governed by the laws of the State of [Insert Your State, e.g., Delaware/New York], without regard to its conflict of law principles.

  • Arbitration Agreement: Any dispute, claim, or controversy arising out of these Terms shall be settled by binding, confidential commercial arbitration administered by the American Arbitration Association (AAA), rather than in a court of law.

 

9. Modifications to Terms

We reserve the right to modify these corporate Terms at any time. We will provide notice of material changes by updating the "Last Updated" date at the top of this document or via an explicit notification inside your corporate account portal. Continued use of the platform after updates take effect constitutes full acceptance of the modified Terms.

 

10. Contact Us

For questions regarding these Terms or to address enterprise account disputes, contact us at:

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Company Name: Soulful Holdings, Inc 
Email Address: info@soulfulholdingsinc.com

Soulful Holdings. Inc

1-307-316-2359

info@soulfulholdingsinc.com

211 W 19th St

Suite 103-983

Cheyenne, WY 82001

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